Just like no two trees are the same, no two arborist companies operate in exactly the same way. When searching for the right arborist for your tree work, it’s essential to avoid common mistakes that could cost you more in the long run.

1. Assuming All Companies Have the Same Skill Levels

In Australia, it’s surprising to learn that anyone can provide tree services without formal qualifications. A qualified arborist has completed their Certificate III in Arboriculture. While someone with on-the-job experience may be skilled, they might not be trained in all aspects of safety or complex tree removals. At Dixons, we employ a large number of qualified arborists and are owned and operated by professionals who ensure our work meets the highest standards.

2. Being Unclear About the Scope of Work Required

It’s vital to be clear about your expectations to receive accurate quotes and avoid unexpected additional costs. Leaving things vague may lead to disappointment or the need for additional work later, which can be frustrating and costly.

3. Going Ahead Without Written Quotes or Contracts

Once you’ve found a trusted arborist and are satisfied with their quote, make sure to get it in writing. A written quote ensures you receive exactly what you’re paying for. Without a formal agreement, you’re at risk if the contractor omits certain services. Clarifying details, such as whether they’ll leave the chipped waste or remove it, is crucial before work begins.

4. Not Checking Insurances for Validity and Appropriateness

Tree work can be hazardous, and accidents can happen. Valid insurance protects you as the property owner in case the arborist or their team causes damage, injures someone, or has an accident. Public liability insurance is non-negotiable when hiring a contractor.

5. Neglecting to Check Online Reviews

Online reviews are essential for assessing the quality of an arborist’s work, professionalism, and safety practices. They provide insight into transparency in pricing and help you avoid companies with consistent negative feedback. Reviews can highlight both positive experiences and potential red flags, enabling you to make informed decisions.

Certifications

ISO 9001
ISO 14001
ISO 45001