Emergency tree removal across the Blue Mountains, Penrith and Central Coast

Tree down after a storm? We respond fast and make your property safe

When a tree comes down on your home, fence, car or driveway, you need a qualified crew on site fast. We respond to storm damage and tree emergencies across the Blue Mountains, Penrith and the Central Coast. We make the site safe, remove the tree properly and clean up.

Emergency response done properly

What you get when a tree comes down

A fallen or storm-damaged tree is stressful enough without chasing an unreliable contractor. Here is what we bring to every emergency job.

  • Team icon

    Fast response

    We prioritise dangerous, storm-damaged and fallen trees ahead of standard bookings, with after-hours call-out when you need it.

  • equipment

    Qualified arborists

    Storm-damaged trees are unpredictable. Our crew assesses the structural risk before anyone goes near the tree.

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    Make-safe works

    We can remove the immediate hazard first to make your property safe, then complete the full removal.

  • Leaf icon

    Clean sites

    All timber, branches and debris cleared. Your property left tidy and safe to use.

  • Shield Icon

    Fully insured

    $50 million public liability insurance on every job. No exceptions.

Storm and emergency tree work

Damaged trees removed safely

Emergency tree removal is the urgent, controlled removal of trees that have failed, partly failed or become an immediate hazard after storms, high winds or structural damage. It often involves trees on or against buildings, fences, vehicles or power lines, and work that cannot wait for the standard quoting process.

Dixons Trees has handled storm damage and emergency tree work across the Blue Mountains, Penrith, Hawkesbury, Western Sydney and the Central Coast since 2009. We assess the hazard, make the site safe and remove the tree properly, then clean up so you can use your property again.

fiddler rouse hill tree relocation
Two workers trimming tall tree in backyard

After the storm, after the tree failure

When you need emergency tree removal?

Some tree problems cannot wait. Here are the situations we are called out for.

A tree on a house or roof

A tree or large limb resting on your home needs immediate, careful removal. We rig and lower each section under control to avoid further damage to the structure.

Fallen or uprooted trees

Storms and saturated ground bring whole trees down. We clear fallen trees from driveways, yards, fences and access points so you can use your property again.

Storm-damaged and unstable trees

A tree can look intact from the ground but be cracked, split or partly uprooted. Our arborists assess whether it can be saved or needs to come down.

Hanging and broken limbs

Partly attached limbs can fail without warning. We remove hung-up and broken branches before they cause injury or damage.

Blocked access and driveways

A fallen tree across your driveway or gate can leave you stuck. We clear access quickly so you can get in and out safely.

Trees near power lines

Storm-damaged trees often tangle with power lines. If a line is down or at risk, contact your network provider first for safety, then call us to remove the tree once the area is safe.

Fast response, proper process

We handle the emergency from start to finish

Most of the emergency work we do follows storms across the Blue Mountains and the Central Coast, where large trees come down on homes, fences and access roads. That is the work we are set up for, with our own trucks, chippers and rigging equipment ready to go.

We make the site safe, remove the tree under control and clean up. If your situation is going through insurance, we provide the photographs, arborist assessment and itemised quote your insurer or builder needs. If you are not sure whether your situation is covered, we will give you an honest view and the documentation to find out.

  • Priority response for dangerous and storm-damaged trees

  • Qualified arborists assessing every damaged tree

  • Make-safe works to remove the immediate hazard

  • Sectional dismantling and rigging for trees on structures

  • On-site chipping and full site clean-up

  • $50 million public liability insurance

  • Photographs and itemised quotes for insurance claims

  • We work with insurance builders managing storm repairs: see insurance tree services

15+ years of experience

About Dixons Trees

Dixons Trees has been NSW’s trusted tree services provider since 2009. Our qualified arborists handle everything from complex removals in tight spaces to routine pruning and maintenance.

We do commercial land clearing, backyard tree work and everything in between. All of it completed to Australian Standards, fully insured and council-compliant.

Arborist taking selfie while climbing tall tree
Arborist trimming tree branches with safety gear.
Arborist trimming large tree near residential rooftops
Arborist trimming tree branches while climbing with safety gear
ISO 45001 OH&S management system certification badge
ISO 14001 environmental management system certification badge
ISO 9001 Quality Management System certification badge

Who we work with

Valued partners

Councils, developers, builders and commercial property managers across the Blue Mountains, Western Sydney and the Central Coast.

Cumberland City Council
Bayside Council
Simmons Civil Contracting company logo
Arenco
Metrocorp
Cowyn Building Group logo with green geometric design
FDC logo
Barpa logo
NeurIPS logo in gray stylized text
National Parks and Wildlife
Aldi logo
Soil Conservation Service circular logo since 1938
NSW Government
NSW Government Transport for NSW logo with red flower
Sydney Water logo with blue wave design
Australian Government Department of Education Logo

From first call to cleared site

How emergency tree removal works

  • Contact icon

    Get in touch

    For a tree on a building or blocking access, call rather than email so we can prioritise it. Tell us what has happened and where you are.

  • Tree icon

    We assess the hazard

    Our arborists inspect the tree, identify the immediate risk and decide what needs doing first to make the site safe.

  • Download icon

    You get a clear scope and quote

    An itemised quote covering make-safe works, removal, clean-up and any documentation. If it is an insurance matter, we format it for your claim.

  • We make safe and remove

    Our crew removes the hazard under control, clears the tree, chips the waste and leaves your property safe and tidy.

Straight from Google

What our customers say

"Dixons were very professional from how they quoted and the advice they shared, through to getting the job done promptly and leaving our yard neat and tidy afterwards. I was very impressed!"

Ian P

"Please pass on again our thanks to all involved for their excellent work! A great job, we’re really pleased with the results and appreciate everyone’s hard work and efforts on-site, and also how smoothly and professionally it was all organised."

Dale T

Soil Conservation Service
"Dixons Trees have provided outstanding tree removal and management services for our business over the past 12 months. Dixons have been both fair and adaptable with their quoting, capable of efficiently handling both small and difficult jobs (mostly dangerous trees), as well as making short and safe work of larger sites, saving us time and money. Staff have been friendly and responsive, work well with our onsite safety practices and procedures and provide all paperwork as requested in a timely manner. I would recommend Dixons for tree management services big and small throughout the Blue Mountains and beyond."

Mitchell H

"Please thank your amazing team for being so kind to my grandson. They did a very professional job as usual"

Diane M

"Thank you so much for the wonderful job in removing that massive pine tree from just outside my front door. I sleep so much better now ! I highly recommend Dixon’s, staff were all lovely, service prompt and efficient and reasonably priced. Fantastic job !!!!"

Chelsea

"I cannot rate Dixons Trees high enough from their extremely professional work and pricing. Nothing was a problem. Fantastic job well done. Thank you."

Julie G

Dealing with a storm-damaged or fallen tree?

Call us and tell us what has happened. We prioritise dangerous trees, assess the hazard and get a crew to you. If it is an insurance matter, we provide the reports and quotes your claim needs.

17+ years experience · 300+ Google Reviews · 10,000+ jobs completed.

📞 0473 349 667 (urgent and after-hours) · ✉️ info@dixonsgroup.com.au

Quote (Dark)

Common questions

Frequently asked questions

Yes. We prioritise dangerous, storm-damaged and fallen trees ahead of standard bookings, with after-hours call-out available. Call us and describe the situation, and we will get a qualified crew to you as soon as we can.

We prioritise emergencies and offer after-hours call-out. Actual response time depends on the situation, your location and current demand, which is higher during storm season. For a tree on a building or blocking access, call rather than email.

Make-safe works remove the immediate danger so your property is safe to be around. That might mean taking the weight off a damaged structure or removing a hanging limb. The full removal and clean-up can then follow.

If a power line is down or a tree is in contact with one, stay clear and contact your network provider first. Once the area is safe, we can remove the tree. We will advise on this when you call.

Emergency removal of an imminently dangerous tree is generally treated differently to planned removal. Many councils allow it without prior approval, but proper documentation matters. We assess this on site and advise you.

It often does, but it depends on your policy and the cause of the damage. We are not your insurer and cannot confirm cover. What we can do is provide the arborist assessment, photographs and itemised quote your insurer or insurance builder needs to assess the claim. See our insurance tree services for how we work with builders managing claims.

We chip the branches and remove all debris from your property. If you would like to keep timber for firewood, we are happy to arrange that. We discuss your preference before we start.

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Blue Mountains and surrounds

Areas We Service

Professional tree services across the Blue Mountains, Western Sydney and the Hawkesbury.