The whole tree scope, one contractor
Make-safe, full removal, stump grinding and clean-up handled by one crew. You are not coordinating multiple operators on the tree component.
Tree services for insurance builders and claims managers
The tree specialist that keeps your repair moving
When a tree is part of an insurance claim, you need a contractor who turns up, makes the site safe and gets the tree off the critical path. We work alongside insurance builders, assessors and loss adjusters across NSW and interstate. We handle the tree scope so you can manage the repair.
Built for the way claims run
What insurance builders get from us
You are managing a repair, a policyholder and a timeline. The tree contractor should make that easier, not harder. Here is what we bring to every insurance job.
Fast make-safe response
On site and assessed within 24 hours of initial contact. We prioritise make-safe works so the site is safe and the repair can proceed without waiting.
Clear, itemised quoting
Consistent, reliable pricing backed by detailed assessments. Our capability spans the full range of tree-related make-safe work, from removal and stump grinding through to clean-up.
Fully insured and accredited
$50 million public liability and workers’ compensation, plus ISO 9001, 14001 and 45001. Certificates of currency provided on request.
Qualified arborists
Storm-damaged trees are unpredictable. Our crew assesses structural risk properly before any work begins.
A crew that represents you well
Professional on site, clean afterwards, and straight with the policyholder. The tree contractor is a reflection on you, and we take that seriously.
Make-safe to final clean-up
We handle the tree scope on the claim
Insurance tree work is the make-safe and removal of damaged or fallen trees carried out as part of a property insurance claim, coordinated with the insurance builder managing the repair. It usually starts with make-safe works to remove the immediate hazard, followed by full removal, stump grinding and clean-up once the scope is agreed.
Dixons Trees works with insurance builders, assessors and loss adjusters across NSW and interstate. We have handled storm and emergency tree work since 2009. We work to your scope, reference your job on our quote and coordinate with you through the repair.
Where we fit on a claim
When insurance builders call us in?
If a claim involves a tree, that is our part of the job. Here is when we are called in.
Storm and fallen-tree damage
A tree has come down on infrastructure. We attend, make the site safe, mitigate the risk of further damage and remove the tree under control.
Make-safe before assessment or repair
The site has to be safe before anyone can scope or start the repair. We carry out make-safe works quickly so the claim can move forward. On the ground assessments done within 24 hours right across NSW.
A tree on or against a structure
Removing a tree resting on a roof or wall without causing further damage takes proper rigging and qualified arborists. That is the work we are set up for.
Removal and clean-up within the repair scope
The tree component of a larger repair needs to be completed on time and to scope. We coordinate with you and other trades so the tree work does not hold up the repair.
A panel contractor has let you down
When the contractor you used cannot turn up or does not present well to the policyholder, it reflects on you. We are the specialist you call when the tree work has to be done on time and on budget.
Reliable, professional, set up for it
We protect your brand by insuring quality
Make-safe tree work isn’t your average job. The contractor you send is standing in for you in front of the policyholder. If they turn up late, leave a mess or cannot be relied on, that lands on you. We know that; it is deeply important to us, and we work accordingly.
We bring our own trucks, excavators, chippers and rigging, so we are not waiting on hire equipment or subcontractors to attend a make-safe. We give you a clear, itemised quote referenced to your job, keep the policyholder informed and leave the site clean. That is what keeps your client happy with you.
If you run a panel and need a tree specialist on it, we are set up to be that contractor.
Make-safe works and full tree removal on insurance claims
Sectional dismantling and rigging for trees on structures
Itemised quotes referenced to your job or claim number
$50 million public liability and workers' compensation
ISO 9001, 14001 and 45001 accreditation; certificates of currency on request
On-site chipping, stump grinding and full clean-up
Coordination with your repair program and other trades
A single point of contact across multiple jobs
15+ years of experience
About Dixons Trees
Dixons Trees has been NSW’s trusted tree services provider since 2009. Our qualified arborists handle everything from complex removals in tight spaces to routine pruning and maintenance.
We do commercial land clearing, backyard tree work and everything in between. All of it completed to Australian Standards, fully insured and council-compliant.
Who we work with
Valued partners
Councils, developers, builders and commercial property managers across the Blue Mountains, Western Sydney and the Central Coast.
From job to completion
How we work with insurance builders
Send us the job
Send through the address, the situation and your job or claim reference. For a make-safe, call so we can prioritise it.
You get an itemised quote
An itemised quote covering removal, stump grinding and clean-up, referenced to your job or claim number.
We attend and make safe
Our arborists assess the tree and the hazard and carry out make-safe works where needed, so the site is safe and further repair work can proceed.
We complete the work
Our crew complete the removal, clear the waste, and provide a comprehensive completion report.
Straight from Google
What our customers say
Common questions
Frequently asked questions
Yes. We work alongside insurance builders, assessors and loss adjusters on storm and tree damage claims. We work to your scope, reference your job on our quote and coordinate with you through the repair.
Yes. We hold $50 million public liability insurance and workers’ compensation, and ISO 9001, 14001 and 45001 accreditation. We provide certificates of currency on request for your panel and claim files.
Yes. We prioritise make-safe works so the immediate hazard is removed and the site is safe for assessment and repair. The full removal and clean-up follow once the scope is agreed.
We can provide an arborist’s assessment to support a claim. The level of reporting depends on the claim, and we will confirm what is needed when you send the job through.
Yes. We work to your scope and reference your job or claim number on our quote so it is easy to track against the claim.
We prioritise make-safe works ahead of standard bookings, with after-hours call-out. We have the capacity to be on site within 1 hour Sydney wide and up to 24 hours for all of NSW
NSW and East Coast Australia. For larger storm events our crews travel further, so contact us if the job is outside these areas.
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Blue Mountains and surrounds
Areas We Service
Professional tree services across the Blue Mountains, Western Sydney and the Hawkesbury.